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AgileSurvey™ powered by
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Focused, Fast and
Flexible Surveys
AgileSurvey™ products and services
give clients the power to design and implement high quality surveys that
are:
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- Focused - Targeted on specific
issues surrounding customer, employee and/or partner satisfaction and
loyalty;
- Fast - Rapid design,
implementation and summary of each survey is a quality that quickly
yields a return on investment; and
- Flexible - Offers
flexibility in the survey design, means of electronic distribution to
participants, security or survey results, and customization of survey
results.
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| Organizations
are often faced with deciding how to quickly and cost-effectively collect
information from their customers, employees and partners for use in
decision-making. AgileSurvey™ offers both a customizable
survey product and service that lets clients capture data on their own
time schedule (continuously or sporadically) via the Internet through
their own website or targeted e-mails. AgileSurvey™ is
powered by Zoomerang™ survey-based technology. |
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Partnership.
Agility Consulting & Training, LLC (ACT) is pleased to announce
that we have partnered with Zoomerang™, a leading on-line survey tool,
to allow small and medium-sized businesses to conduct professional-grade
surveys that are both easy-to-use, and affordable.
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Return on Investment
of AgileSurvey™
- Marketing
& Sales Clients:
- Acquiring
a customer costs 5 to 10 times more than retaining one (eMarketer,
2002)
- A
five percent increase in retention yields profit increases of 25 to
100 percent (Bain and Co., 2002)
- Repeat
customers spend, on average, 67 percent more (Bain and Co., 2002)
- After
10 purchases, a customer has referred up to seven people (Bain and
Co., 2002)
- Twenty
percent of customers account for 80 percent of total revenues
- Human
Resources Clients:
- While
it is difficult to fully calculate the cost of turnover (including
finding, selecting and training a new employee for one that leaves),
a study by the American Management Association states that employee
turnover can cost you up to 30% of their salary.
This can range from several thousand dollars for hourly
employees to over $100,000 for senior management.
- Employees
that leave your employment take with them valuable knowledge about
your company, customers and projects.
This information can be shared with their new employer –
your competition!
- When
employees leave your company there can be a loss of customers.
Relationships are often developed with the employee and when
they leave the customer frequently follows.
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Flexible
Purchase Options
ACT offers a variety of
options to enable clients to create and implement surveys quickly and get
“real time” results.
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Option 1 --
Custom Survey Design. AgileSurvey™
powered by Zoomerang™ is an
online survey tool that provides you
with a simple web-based
approach to build, customize and send surveys via email or from a
website and immediately analyze the results.
With this option ACT designs the survey for your company and
helps you with the deployment and
collection of survey results. Click
here for more details on this service in PDF format.
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Option 2 –
Purchase Zoomerang™
through ACT and Receive 1
free Hour of Zoomerang™
Coaching. ACT is
making available to its clients the
option of creating and administering their own surveys by purchasing a
Zoomerang™ subscription. This
option is particularly attractive to the client
who has multiple uses for online surveys.
As an added feature, ACT will provide one hour of Zoomerang™
coaching to speed the implementation and use of this online survey
capability for the client. For
a limited time Zoomerang™ will offer the following specials:
$599/year
– zPro Susbscription.
Includes unlimited number of surveys and 10,000 responses across
all surveys.
Zoomerang™
FREE membership.
Free members use Zoomerang™ “lite.”
They can ask 20 questions and survey results are available for 10
days from the day the survey is launched.
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Option
3 – Training in the Design, Implementation and Analysis of Surveys
Using Zoomerang™.
Jumpstart and build awareness of the benefits of Internet-based
surveys by attending a 2-hour public seminar on the use of Zoomerang™
(click
here for the schedule of times, dates and locations).
Customized training for the use of Zoomerang™
surveys
can also be designed for clients interested in having multiple people
from different groups within their organization (e.g., Marketing,
Human Resources, etc.) attend a training program specifically targeted
for their use of online surveys.
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Custom Analysis and Results.
Once you have collected the data ACT can provide you an analysis of the
results. When you are ready to present the survey results to your
internal clients, you might want to convert the standard report
automatically provided by Zoomerang™ to a Powerpoint™
presentation. ACT can help download the data and design the
Powerpoint™ presentation for use with your audiences.
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